Success Factors Consultant

Who we are

Babcock International Group has been trusted to deliver bespoke, highly skilled engineering services for over a century, underpinned by a deep understanding of technology integration, unique infrastructure and specialist training.

Across Australia and New Zealand, Babcock is a key contractor to Defence, emergency services and the oil and gas sectors, employing more than 1000 talented people and we’re growing.

We focus our specialist skills and knowledge to facilitate clients’ operational requirements, and our expertise across land, marine, aviation and training sectors provides engineering, sustainment and support services that keep the country moving.

To provide you some local context, here are a few things we do across air, land and sea:

  • We’re in the air with emergency services, piloting and crewing air ambulances and search and rescue missions

  • We keep things moving on land, with integrated asset management and engineering services for vehicle fleets and infrastructure

  • We look after vessels as diverse as naval submarines and luxury yachts, with plenty in between, providing bow-to-stern sustainment and technical engineering support


About our Role – Success Factors Consultant

Offered initially as a 9 month position and based in the heart of Adelaide's CBD , this is an exciting opportunity to partner closely with the Australasian team around the implementation of Success Factors.

As a member of a global SAP Application Management team, this role is responsible for the functional change configuration and support of the SuccessFactors and SAP HCM support solution. The role is based in the Australasian headquarters and will initially focus on the region but will be called upon to support AMS activity globally.

The role is responsible for ensuring that SuccessFactors and integration functionality is available and meets the business needs of Babcock cross divisional HR processes, working closely with our internal customers and SME’s to deliver functional change, configuration, analysis, specialised support and continuous improvement.

This will be a diverse and interesting position. Some of the interesting tasks this role will get involved with are:

  • Identifying issues and pain points and delivering solutions with employee and end user experience front of mind;

  • Providing on the ground support and troubleshooting for day to day and more complex system queries from the HR team, and acting as the facilitator for local requests and those that require UK engagement to ensure all incidents, requests and problems are resolved and delivered in line with SLA's;

  • Providing specialist level functional and configuration knowledge and advice in SuccessFactors and SAP HR solutions

  • Working with the SuccessFactors Solution Leads and Payroll Solution Leads on Projects and Change Programmes, to deliver new or improved functionality and configuration;

  • Working with HR and Shared Service business owners to gather requirements for future changes and improvements;

  • Conducting configuration changes to accommodate change requests/improvements via the Change Request Board;

  • Understanding the business processes for HR and how the application supports processes and applying this knowledge to solve incidents/problems and deliver changes;


 About You

  • SuccessFactors Certification Employee Central or equivalent experience;

  • Detailed understanding and knowledge of integration tools, processes and error handling of SuccessFactors to SAP HR and Payroll applications. (Dell Boomi, HCI, PO, etc.);

  • Ideally 4+ years of hand-on SuccessFactors configuration and support experience;

  • Integration experience with SuccessFactors and HR;

  • Excellent knowledge of SuccessFactors user interface;

  • Sound knowledge of SuccessFactors modules/solution (especially Employee Profile/Central, Compensation, Learning, Performance and Recruitment);

  • Excellent understanding of configuration dependencies and integration points between separate functional modules of SAP (Finance/Logistics/Procurement/Project Systems);

  • Proven configuration and support knowledge of HR master data, structures, portlets and reports;

  • Excellent knowledge of SuccessFactors quarterly releases and the relevant testing required to successfully deliver to Production on time with no business impact;

  • Excellent understanding of HR business processes and how the application supports the processes and ability to apply this knowledge to deliver continuous improvement, change and to solve incidents and problems;

We are ready for this role to commence immediately. Applicants must be eligible for an Australian Defence Security Clearance


Your future at Babcock – What we offer you

What sets us apart at Babcock? Babcock offers a supportive and engaging environment where you can drive change and grow your career! We promote and foster training and development, have a flexible approach to work and offer the opportunity to be part of something BIG. 

We have a team of extraordinary people that come to work and make a difference. We are part of an organisation that helps in keeping our Nations Secure and our Communities Safe.

Central to Babcock’s core values are health, safety and environment and diversity. If you’d like to be part of an exciting and engaged team, apply via the ‘Apply Now” button below.

To learn more about us visit


Fixed Term Contract

Job no: GZCP02399

Location: Adelaide - SA

Closing Date: Sunday, 16 August 2020