Quality Technician Support Officer

Babcock International Group, the aerospace and defence company, has been trusted to deliver bespoke, highly-skilled engineering services for over a century. With revenue of around AU$9.5 billion in 2018/19, we help customers improve the capability, reliability and availability of their most critical assets within our four market sectors of Marine, Land, Aviation, and Nuclear, underpinned by a deep understanding of technology integration, unique infrastructure, and specialist training.

In Australia and New Zealand, Babcock operates nationally, employing over 1,000 talented people. Operating across aviation, marine, oil and gas, mining and construction, cyber security, defence, communications, emergency services and engineering consultancy, we support our customers’ technical, programme and complex platform requirements through our proven processes, systems and people. In many ways, we are the brand behind the brand. You may not always see our logo, but we are behind the scenes using specialist skills and knowledge to facilitate our client’s operational requirements.

A global solution being delivered locally.


We currently have an engaging opportunity for an experienced Quality Technician Support Officer to join our high performing Marine team based in our Osborne facility. This role will support Quality Control (QC) systems & processes to ensure product integrity is maintained, from the acceptance of goods to the dispatch of finished product, in support of Collins Class submarine maintenance & support and other contracts as required.

In order to succeed in this role, you will be able to:

  • Perform all duties in line with Babcock and client Health, Safety, Environmental and Quality management policies and procedures.

  • Utilise all available business systems tools and technology available to streamline data processing tasks, to include (but not limited to) ERP/MRP, BMS, SharePoint, Office suite etc.

  • Undertake all mandatory training as required.

  • Support the business to maintain a 95% or greater On-Time delivery performance, escalating At-Risk deliveries to ensure remediation steps are developed.

  • Support the physical and documentary acceptance process for goods inwards after stores receipt.

  • Liaise with other internal departments to ensure data accuracy, initiating updates as required.

  • Support reviews of Internal and External Purchase Order data to ensure alignment of Objective Quality Evidence (OQE) attributes.

  • Support the creation of Manufacturers Data Reports for submission to customer for Product deliveries.

  • Witnessing of tests and other process as required

  • Support the management of the Return To Vendor (RTV) process and reporting of close out progress.

  • Support the management of the Non Conformance Report (NCR) and Corrective Action Report (CAR) processes and reporting of close out progress.

  • Compile reports on Quality based KPIs related to operational activities.

  • Support all Internal and External Audit reviews, reporting on action close out progress.

  • Support the management of calibrated equipment to ensure available to meet business needs.

  • Support to ensure customer satisfaction is maintained in regards to product and documentary requirements.

About You

Ideally the successful candidate will have demonstrable experience or qualifications in the following areas

  • Mechanical trade background/certification

  • Understanding and Interpretation of drawings.

  • Knowledge of material specification/grades.

  • Knowledge of Hydraulic/Pneumatic equipment (Actuators, Interlocks, Valves etc.)

  • Strong attention to detail.

  • Metrology experience – Use of measuring equipment and understanding of geometric tolerance

  • Quality Systems knowledge and experience within a manufacturing or engineering environment.

  • Ability to interact at all levels and communicate clearly and effectively to groups or individuals.

About Us

In return Babcock offers a supportive and engaging environment where you have the opportunity to drive change and the autonomy to deliver operational excellence and best practice within a global organisation that has an enviable reputation for delivering excellence. Central to Babcock’s core values are those of health, safety, environment, and diversity, so if you would like to be part of an exciting and engaged team, please register your interest via the ‘Apply Now” button below.

Applicants must be eligible for an Australian Defence Security Clearance.


Job no: KNAJ91844

Location: Osborne - SA

Closing Date: Thursday, 19 December 2019