BMW - Sales And Product Trainer
Babcock is a leading engineering support services organisation, with a rich history of service excellence. We employ over 35,000 talented and committed people across six continents and worldwide revenues of over AU$9.5 billion. In Australia and New Zealand, Babcock operates nationally, employing over 700 staff. Operating across defence, mining and construction, aviation, ports, cyber security and engineering consultancy, we support our customers technical, programme and complex platform requirements through our proven processes, systems and people.
On a global scale Babcock International Group proudly provides training services that transform the management and delivery of training and its associated infrastructure, to help organisations improve their training capability, efficiency and effectiveness. With a proven international track record in delivering customised training solutions that align with the corporate and compliance requirements of our prestigious clients. Babcock presently operates a long term contract with BMW Group Australia to act as its strategic partner in the delivery of world class training services.
To support this contract we presently have an exciting, newly created and full time permanent opportunity for an experienced and professional Sales & Product Trainer to join our high performing team based in Mulgrave.
About the Role
As a Sales & Product trainer you will deliver training for a range of BMW products to dealership staff across Australia and New Zealand. The goal of sales training is to impart important knowledge and skills to participants to improve both the efficiency and professionalism of each sales executive in a dealership that will contribute to an improved customer experience.
As the successful candidate, your key responsibilities would include:
Deliver BMW Training to a high standard and ensure that BMW training stands out as the most relevant and desirable training to be undertaken by dealership staff.
Deliver training in accordance with the agreed Training Plan that is created at the start of each year.
Work with regions and dealerships to maximize attendance at training events that are scheduled to be run.
Focus on dealership staff achievement of competencies and certifications in alignment with local and global expectations.
Assure that contemporary adult learning principles are applied to maximize the effectiveness of learning outcomes of training activities.
Perform the role of a trainer, coach and actor for multiple BMW sales, aftersales and management training courses.
Respond promptly to all sales and product related queries from dealerships on areas which are covered by training programs.
To be considered for this opportunity, you will have:
Demonstrable team-based values and attitudes that underpin the operational efficiency and organisational success of the BMW training services team.
Recognized training qualification (TAE40110 Cert IV, ideal but not mandatory)
Extensive in dealership experience with a premium brand,
Fully proficient with Microsoft Office suite of products,
High level of analytical and problem solving skills,
Exceptional interpersonal and communication (written & verbal) skills
Ability to influence outcomes when interacting with external stakeholders
Experience in developing training content and delivery strategies
Calm and rational approach when working in high pressure situations
Knowledge of the BMW product range together with an appreciation of competitive vehicles (highly desirable)
In return Babcock offers a supportive and engaging environment where you have the opportunity to drive change and the autonomy to deliver operational excellence and best practice within a global organisation that has an enviable reputation for delivering excellence. Central to Babcock’s core values are those of health, safety and environment and diversity so if you would like to be part of an exciting and engaged team, then please register your interest via the ‘Apply Now” button below
Job no: JFAJ80963
Location: Melbourne - VIC
Closing Date: Friday, 7 December 2018